Dashboard · 概览
Right now · 实时
syncing… · 同步中…Live · 实时
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Viewing products · 浏览中
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Today · 今日
¥—
Revenue · 营收
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Orders · 订单
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New customers · 新客
Activity · 动态
Loading… · 加载中…
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Deep dive · 详细 8 KPIs + 12 charts · 历史详情
Trend · 趋势
Demand heatmap · 需求热力图 When orders land · 下单时段 — darker = busier · 颜色越深越繁忙
Order status · 订单状态
Payment & delivery · 支付与配送
Top products · 热销产品
Top customers · 顶级顾客
Customer mix · 顾客构成
Geography · 地域
Marketing impact · 营销效果
Traffic & sources · 流量与来源
Revenue composition · 收入构成
Cohort retention · 客户留存
Invoices · 发票
Send info to your accountant with “Copy for accounting”, then paste the link / attach the PDF or photo + Mark issued. · 用“复制开票信息”发给会计,开好后粘贴链接/上传 PDF 或图片 并标记已开。
Pending · 待开
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to issue · 待处理
Awaiting value · 待开金额
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Issued · 已开
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fapiao done · 已开票
Oldest pending · 最久待开
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Retail orders · 零售订单
Orders today · 今日订单
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Revenue today · 今日营收
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Avg order value · 客单价
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per order today · 今日每单
New customers · 新客
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All
Pending
Paid
Preparing
Dispatched
Delivered
Awaiting restock
Cancelled
Refunded
Refund queue
Display options · 显示选项
Surface · 主题
Status signaling · 状态样式
Row rhythm · 行样式
Type character · 字体
Bulk attach tracking · 批量绑定运单号
Paste one waybill per line. Auto-flips paid/preparing orders to dispatched. · 每行粘贴一个运单号,会自动将已付款/备货中订单切换为已发货。
0 entries ·
Per-line override: append a third value to set a different carrier (e.g.
R26… JD123 sf).
| Order # · 订单号 | Customer · 顾客 | Store · 门店 | Items · 商品 | Total · 合计 | Status · 状态 | Tracking · 物流 | Ship by · 截止发货 | Placed · 下单时间 | |
|---|---|---|---|---|---|---|---|---|---|
| Loading · 加载中… | |||||||||
Customers · 顾客
Total customers · 顾客总数
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all accounts · 全部账户
New today · 今日新增
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Active base · 在册账户
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not blocked · 未封禁
Blocked · 已封禁
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Display options · 显示选项
Tier badge · 等级标签
Recent login · 最近登录
Empty values · 空值
| # | Customer · 顾客 | Phone · 电话 | Tier · 等级 | Orders · 订单数 | Points · 积分 | Wallet ¥ · 钱包 | Last login · 上次登录 |
|---|---|---|---|---|---|---|---|
| Loading… | |||||||
Edit customer · 编辑顾客
Adjust balance · 调整余额
Writes a ledger row so the audit trail stays intact. Cannot push the balance below zero. · 会写入流水以保留审计轨迹。不可将余额扣至负数。
Add address · 添加地址
Products · 产品
Mini-app product surface — Designer Sections, keywords, tagline. Master data (price, stock, recipe, allergens) is edited in the kitchen Products page.
小程序产品页编辑入口：「设计板块」、关键词、宣传短句。后厨主数据在后厨 Products 页面编辑。
Live · 上架
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published · 已上架
Out of stock · 缺货
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live & sold out · 上架缺货
Low stock · 库存偏低
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≤ 5 left · 剩余 ≤ 5
Drafts · 未上架
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not live · 未上架
Pick a product on the left · 在左侧选择产品
…or click ＋ Add product above to create a new one. · 或点击上方「＋ 新增产品」创建新产品。
🎨 Sections · 板块
Card chrome · 卡片元素
Colophon · 片尾签名
IP character · 角色 (auto-pick if blank)
Start from a preset · 套用版型
Pre-fills a coherent block stack. · 套用一套连贯板块。
Categories · 分类
The shop's 2-level category structure — top categories (the left rail) and their subcategories (section headings). Rename in English & Chinese, add, remove, or reorder. Renaming automatically re-tags every product in that category. The shop only shows categories that have published products.
店面的两级分类结构：主分类（左栏）与子分类（区块标题）。可中英文重命名、增删、排序。重命名会自动迁移该分类下的所有产品。店面仅显示有上架产品的分类。
Top categories · 主分类
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left-rail sections · 左栏板块
Subcategories · 子分类
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section headings · 区块标题
Empty · 空分类
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Coupons · 优惠券
Coupons are either code-redeemed (customers type the code at checkout) or public
(browseable from the mini-app — no code needed). Three types: fixed ¥ off, percent off, or free shipping.
New coupon · 新建优惠券
Active coupons · 启用中的优惠券
| Code · 编码 | Public label · 顾客可见名称 | Type · 类型 | Value · 数值 | Min ¥ · 最低 | Used · 已用 | Expires · 到期 | Status · 状态 | |
|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||
Grant coupon · 发放优惠券
Grant to every customer
Bulk-grants to all non-blocked customers. Idempotent — customers who already have it are skipped. · 批量发放给所有未封禁顾客;幂等操作,已拥有的会自动跳过。
Matching customers — click to grant. · 匹配的顾客 — 点击发放。
Already granted · 已发放
Flash sales · 限时秒杀
Put a product on flash sale by setting a discounted price and an end time. Customers see the flash price (with the regular price struck through) in the mini app until the clock runs out or the stock cap is hit — whichever comes first. The Flash sale CMS block surfaces active sales on the homepage with a live countdown.
New flash sale · 新建秒杀
— pick a product —
Now
+1h
Tomorrow 09:00
Clear
+1h
+6h
+24h
+3d
+7d
Active & scheduled
| Product · 产品 | Flash ¥ · 秒杀价 | Regular ¥ · 原价 | Window · 时段 | Sold / Cap · 已售 / 上限 | State · 状态 | |
|---|---|---|---|---|---|---|
| Loading… | ||||||
Mini-app copy · 小程序文案
Short text labels shown on fixed mini-app screens (cart, checkout, profile, order tracking, etc).
Customers see one language at a time based on their WeChat preference — fill in both EN and 中.
Customers see one language at a time based on their WeChat preference — fill in both EN and 中.
Pop-ups
Show a modal to customers on any page. Useful for announcements, coupon offers, restock alerts, holiday closures.
Loading… · 加载中…
Broadcasts · 广播
Send a notification to every active mini-app customer at once. Schedule it for later or send right away.
Tapping the notification can deep-link to any internal mini-app page.
Recall pulls the broadcast back out of every customer's inbox.
New broadcast · 新广播
Loading…
All active customers · —
Blocked customers are skipped.
Past & scheduled · 历史与定时
Loading…
Delivery zones · 配送区
One row per area you deliver to. Pricing shows the ¥ a customer pays; Scheduling shows when they can pick. Click any row to edit. An address that matches no active zone fails at checkout.
每个配送区一行。定价显示顾客支付的 ¥;时间显示顾客可选时段。点击任意行编辑。未匹配任何启用配送区的地址将在结账时被拒。
Hover the ? on any column header or drawer field for a plain-language explanation. · 鼠标悬停 ? 图标查看字段说明。
Active zones · 启用配送区
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Provinces · 覆盖省份
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with active areas · 有启用区域
Same-day · 同日达
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GZ districts · 广州区
Disabled · 已停用
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Global defaults · 全局默认
Delivery & pickup fees · 配送与自提费用
The ¥ customers pay across delivery methods and store pickup. A zone's own Base fee / Free-over / packing (set on each zone above) overrides these global values for that area. · 各配送方式与到店自提收取的费用。各配送区自设的基础运费 / 免运门槛 / 包装费会覆盖此处的全局值。
Free-shipping threshold · 包邮门槛
When a customer's subtotal reaches this number AND they pick Standard delivery, shipping is free. The Cart shows a progress bar — "¥XX more for free shipping" — that fills up as they add items. · 当顾客小计达到该金额且选择标准配送时,运费免除。购物车会显示"再凑 ¥XX 包邮"的进度条,随加购上涨。
¥85 more for free shipping
Set high to push average-order-value up; set low (or 0) to be more generous. Set to 0 for "always free shipping" on standard delivery.
This is the global default — it applies to any address whose delivery zone leaves "Free-over" blank, and powers the Cart's "¥XX more for free shipping" bar. A zone with its own Free-over (edit a zone above) overrides this for that area.
Same-day delivery never qualifies for free shipping — it always charges its own fee.
This is the global default — it applies to any address whose delivery zone leaves "Free-over" blank, and powers the Cart's "¥XX more for free shipping" bar. A zone with its own Free-over (edit a zone above) overrides this for that area.
Same-day delivery never qualifies for free shipping — it always charges its own fee.
Standard shipping fee · 标准运费
What customers pay for the default delivery method (1–3 day SF Express). Shown next to the "Standard delivery" radio on the Checkout page. Free when subtotal hits the threshold above. · 顾客选择默认配送(1–3 天顺丰)时支付的运费;显示在结算页"标准配送"旁。小计达到上方门槛即免。
Standard¥12
1–3 day SF Express
Same-day¥18
Charged on every standard-delivery order unless the subtotal hits the free-shipping threshold.
Same-day delivery fee · 当日达运费
Premium rush option for the GZ delivery radius. Always charges the full amount — does NOT qualify for the free-shipping threshold even if the order is large. · 广州配送范围内的当日达加急;无论订单多大都按全额收取,不享受包邮门槛。
Standard¥12
Same-day¥18
Within GZ, 2hr
Charged on every same-day order regardless of cart size. Customers see this fee next to the radio at checkout.
Store pickup packing fee · 自提包装费
A flat fee added to every Store pickup order so the store is paid for boxing the items. Charged once per order regardless of item count. Set to 0 for no pickup packing fee. · 每笔"到店自提"订单收取的固定包装费,按单收取一次,与件数无关。设为 0 则不收。
Shows as a "Packing fee" line on the pickup checkout breakdown. Delivery orders keep their own per-zone packing fee (set under Delivery zones).
Store pickup hours · 到店自提时间
The daily window customers can choose to collect an order at checkout when they pick Store pickup. Times outside this window are blocked. Pickup itself is turned on per store (Kitchen app → Products → Stock view → ✏️ edit a store → "Offer store pickup"). · 顾客在结算选择"到店自提"时可选的每日取货时间窗,窗口之外不可选。自提开关在每个门店单独设置(厨房端 → 产品 → 库存视图 → ✏️ 编辑门店 → "提供到店自提")。
One global window for all pickup-enabled stores. Leave the default (10:00–20:00) if unsure.
Holiday mode · 假期模式 ?
When ON, same-day delivery is hidden and the message below appears on mini-app checkout. Orders are still accepted; the calendar lets customers pick a future ship date. · 开启后,即时配送被隐藏,小程序结账页显示下方提示。订单仍可接收,顾客可通过日历选择未来发货日期。
Fresh batch schedule · 新鲜现做排期 ?
Only affects outside-Guangzhou orders containing a batch-made product. In-Guangzhou orders are unaffected. · 仅影响含「分批现做」商品的广州以外订单,广州市内订单不受影响。
days · 天
Default delivery — rest of China · 默认配送 — 中国其他地区 ?
A zone below always wins over this default. Guangzhou same-day and Hong Kong are unaffected. · 下方任何区域都优先于此默认值。广州当日达与香港不受影响。
¥
¥
¥
¥
days · 天
| Loading… |
Copy settings to other zones · 复制设置到其他配送区
Pick which fields and which zones — applies the form values currently in the drawer.
0 zone(s) selected · 已选 0 个配送区
Top-up · 充值
Customers can pre-load their wallet for a bonus-points kickback. The wallet ¥ amount is credited 1:1; bonus points are extra on top. Points earn-rate, value and expiry are set under Membership & points. · 充值即送积分:钱包金额 1:1 入账,赠送积分额外叠加。积分规则在“会员积分”中设置。
New top-up package · 新建充值套餐
Top-up packages · 充值套餐
| Amount ¥ · 金额 | Bonus pts · 赠送积分 | EN title | 中文 title | Active | |
|---|---|---|---|---|---|
| Loading… | |||||
Recent top-up transactions · 近期充值记录
| When · 时间 | Customer · 顾客 | ¥ · 金额 | Bonus · 赠送 | Method · 方式 | Status · 状态 | Out trade # · 商户单号 | |
|---|---|---|---|---|---|---|---|
| Loading… | |||||||
Affiliate · Refer a friend · 分销与推荐好友
Customers can share their personal code; when a friend signs up and places their first paid order, both
sides get rewarded — friend through the public coupon they applied at checkout, referrer through a
wallet credit. Edits live here only — customers can view, share, and apply codes from the mini app
but cannot change rewards or override statuses.
Program settings · 计划设置
Turn the program on/off in Settings → Features; the reward and code prefix below apply while it's on. · 计划开关位于“设置 → 功能”,以下奖励与前缀在启用时生效。
Credited to the referrer's wallet when their invitee's first order goes 'paid'. · 当受邀人首单付款后,奖励入推荐人钱包。
Prepended to new codes only — existing codes don't change. · 仅作用于新邀请码;已有邀请码不会改变。
Loading… · 加载中…
| # | Referrer · 推荐人 | Invitee · 受邀人 | Code used · 使用的邀请码 | Status · 状态 | Reward ¥ · 奖励 | Joined · 加入时间 | Rewarded · 奖励时间 | |
|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||
Customer reviews · 顾客评价
Customer reviews collected from the mini app after a delivered order. Hidden reviews are dropped from
the public product detail. Customers can't edit a review once submitted; if they ask for a change,
hide the bad one and let them write another from the order page.
| Rating · 评分 | Product · 产品 | Customer · 顾客 | Review · 评价 | Date · 日期 | Status · 状态 | |
|---|---|---|---|---|---|---|
| Loading… | ||||||
Review tags · 评价标签
Customers tap these chips when leaving a review. Edit labels and colours — the new wording appears in the mini app within ~60s (config cache TTL). · 顾客提交评价时点击的标签;修改文案与颜色后,小程序约 60 秒内生效(配置缓存)。
id is the slug stored in the database — change it only if no reviews have used the tag yet, otherwise older reviews lose their chip. Lowercase letters + hyphens only.
| id | English label · 英文名称 | 中文标签 | Colour · 颜色 | |
|---|---|---|---|---|
| Loading… | ||||
Customer feedback · 顾客反馈
Bug reports and feedback customers send from the mini app’s “Found a bug?” form. Read-only — newest first.
Each entry shows who reported it, which page they were on, any screenshots, and when. · 顾客在小程序“报告问题”表单提交的反馈,只读,最新在前。
| Customer · 顾客 | Report · 反馈 | Page · 页面 | Date · 日期 |
|---|---|---|---|
| Loading… | |||
Leaderboard Off
Configure the public Roots Club leaderboard shown in the mini app. Pick the metric, period, how many top members to show, and how their names appear. Enable the toggle to make it visible to customers.
Visibility · 可见度
When off, the mini-app menu entry stays hidden and the API returns 404. · 关闭后,小程序入口隐藏,接口返回 404。
Headline copy · 标题文案
Shown on the leaderboard hero. Keep the kicker short — it's the small all-caps line above the title. · 显示在排行榜顶部;引题简短为佳 — 标题上方的大写小字行。
Ranking rules · 排序规则
What members are ranked by, and over what window. · 排名所用的指标及统计区间。
Rewards (optional) · 奖励(可选)
Plain-text reward callouts shown under the list. Leave blank to hide. · 列表下方的奖励说明纯文本;留空则隐藏。
ROOTS CLUB · LEADERBOARD
Top growers
The members who keep our garden growing.
Loading preview…
Membership & points · 会员积分
How points are earned and what they're worth, plus the Roots Club tier ladder that multiplies them. Order-earn rate: every ¥100 spent earns 1 point. · 积分如何获取、价值几何,以及在此基础上叠加倍率的会员等级体系。
Points settings · 积分规则
Earn
point(s) per ¥
spent
e.g. 1 point per ¥100 = 1% loyalty rate. · 例:每消费 ¥100 得 1 积分。
1 point = ¥
Sets what every point is worth (incl. top-up bonus pts). · 决定每个积分(含充值赠送)的价值。
0 = never expire. Applies to new earns only.
Off = customer always pays shipping in cash. · 关闭时,运费始终以现金支付。
Membership tiers · 会员等级
The Roots Club ladder shown on the mini-app Membership page. Threshold = minimum lifetime spend (¥) to reach the tier; the lowest threshold should be 0. Perks are one bullet per line. Tiers are sorted by threshold automatically when you save. Each customer's tier auto-promotes from their lifetime spend — no manual override. · 小程序“会员”页展示的等级体系。门槛 = 累计消费(¥)下限,最低需为 0;权益每行一条;保存后按门槛自动排序。每位顾客的等级根据累计消费自动升级。
| Key · 标识 | Name EN | Name CN · 中文名 | Threshold ¥ · 门槛 | Points × · 积分倍率 | Perks EN (one per line) | Perks CN · 权益(每行一条) |
|---|
Voting · community polls · 投票 · 社区调查
Build polls the mini-app shows on Me → Your say. Customers vote one option per poll and earn the poll's reward points (default 5) once per poll. Drafts stay hidden; flip status to Open to publish. Close to lock in the result and surface it under "Past results" — pick the winner to highlight it.
Loading… · 加载中…
Media · 媒体库
All images uploaded for the mini app — banners, product photos, FAQ icons, anywhere in the CMS. Drag & drop files onto the grid (or paste from clipboard) to upload. Drag a card onto a folder in the sidebar to move it. Click a card to edit alt text, tags, and folder. The used-where badge is a quick "safe to delete?" hint.
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Move to folder · 移到文件夹
Tag selected · 批量加标签
About page · 关于我们
Edit the content of the customer-facing About / Story page (Me → About Roots). Bilingual fields: fill both EN and CN — the customer sees their preferred language.
① Manifesto · 宣言
② Stat strip · 数据条 (4 cells)
| # | Value EN · 英文值 | Value CN · 中文值 | Label EN · 英文标签 | Label CN · 中文标签 |
|---|
③ Founder · 创始人
④ What's IN / What's OUT · 是 / 否
IN · 是 — items
| # | EN | CN |
|---|
OUT · 否 — items
| # | EN | CN |
|---|
⑤ Sign-off · 结尾
Brand & theme · 品牌与主题
Accent colour · 主色调
Paints the announcement bar at the top of every page, the active tab indicator, primary buttons (Add to cart, Pay), and category-chip highlights. Click a swatch to pick. · 用于公告条、当前标签、主按钮(加入购物车、支付)以及分类标签高亮。点击色块选择。
Lime leaf
Default brand
Forest kale
Deep green
Carrot blaze
Warm orange
Berry punch
Pink-magenta
Papaya glow
Soft peach
Pea sprout
Pastel green
Notification strip · 通知条颜色
The slim strip across the top of the greeting card on Home that surfaces unread updates ("📣 N new updates · Tap to view"). Pick a brand-aligned preset or paste a custom hex. · 首页问候卡顶部的小通知条颜色。
📣 1 NEW UPDATE →
Berry
Default
📣 1 NEW UPDATE →
Forest
Deep green
📣 1 NEW UPDATE →
Carrot
Warm orange
📣 1 NEW UPDATE →
Papaya
Soft peach
📣 1 NEW UPDATE →
Lime
Brand accent
📣 1 NEW UPDATE →
Ink
High contrast
Language · 语言
Bilingual shows EN + 中 stacked on product cards and page headers, plus a toggle pill so customers can hide one. Single-language hides the toggle entirely and renders only that locale.
Almond Cookie
杏仁曲奇
EN
中
Bilingual
EN + 中, toggle shown
Almond Cookie
No toggle
English only
Hides 中文
杏仁曲奇
不显示切换
中文 only
Hides English
IP characters (mascots) · IP 形象(吉祥物)
The Roots cast — Carrot, Pea-pod, Mushroom — appear as decorative stickers on Home and the empty-cart screen. Pick how loud they should be, or hide them for a cleaner look. · Roots 角色(胡萝卜、豌豆、蘑菇等)会以装饰贴纸出现在首页与空购物车页;可选择展示强度,或隐藏以追求简洁。
Soft
Faint, corner only
Bold
Larger, multiple spots
Hidden
Clean, no mascots
Mini-app footer · 小程序页脚
Brand mark, tagline and credit line shown at the bottom of the customer's Me page. · 顾客「我的」页面底部的品牌标识、宣传短语和落款。
PNG or SVG with transparent background recommended. Sized ~180×106 in the footer. · 推荐 PNG 或 SVG,背景透明。页脚显示约 180×106。
Shown only when no image is uploaded. Default · 默认: Full Circle.
Me page menu · 「我的」页菜单
Reorder or hide the rows customers see on their Me page. Use ↑ ↓ to reorder; untick to hide. · 调整顾客「我的」页面菜单行的顺序或隐藏。用 ↑ ↓ 排序,取消勾选即隐藏。
Home & content pages · 主页与内容页
Visual block editor
Compose Home, Promotions, Shop landing, Membership, About, and Onboarding.
Drag-and-drop hero banners, announcement bars, product grids, sticker collages, and more. Edit copy in EN + 中, preview on 6 device sizes, then Publish.
Drag-and-drop hero banners, announcement bars, product grids, sticker collages, and more. Edit copy in EN + 中, preview on 6 device sizes, then Publish.
Open the Mini App editor · 打开小程序编辑器
All six editable mini-app pages live in /cms. Changes go live on Publish. · 全部 6 个可编辑的小程序页面在 /cms 管理;点击"发布"后生效。
Preview without editing · 仅预览(不编辑)
See the live storefront exactly as customers see it — phone frame, language toggle. · 以顾客的视角预览店面 — 手机外框、语言切换。
Shop tab · 商城页
Add / publish products · 添加 / 发布产品
Each product has a "Show in mini-app shop" toggle on the main Products page. Price, description, image are shared.
Layout · 布局
How products are arranged on the Shop tab. List matches the original design with a fixed left sidebar; Grids use a horizontal chip bar above a tile grid; Gallery is one big hero per row. · 商城页的产品排列方式:列表(左侧固定侧栏)/网格(顶部横向标签 + 瓦片网格)/画廊(每行一张大图)。
List + sidebar
Design default
List compact
No thumbnails
Grid 2-col
Editorial feel
Grid 3-col
Compact tiles
Gallery
1 product / row
Default sort · 默认排序
The order products appear in when a customer opens the Shop. "Featured" follows the manual order you set on the Products page (drag-and-drop). · 顾客打开商城时的默认排序;"精选"沿用产品页手动排序(拖拽)。
Sort: Featured ↓
Featured uses the manual order on the Products page.
Newest sorts by date added (descending).
Popular sorts by order count in the last 30 days.
Newest sorts by date added (descending).
Popular sorts by order count in the last 30 days.
Filter & controls bar · 筛选与操作条
Toggle which filter widgets appear above the product list. Each adds a row to the top of the Shop. The preview below updates live to show what customers will see. · 控制产品列表上方显示哪些筛选控件;每项会在商城顶部加一行。下方预览实时更新顾客看到的样式。
Gluten-free
Nut-free
Soy-free
5-spice-free
NEW
POP
SALE
HOT
Set a product's badge with the Badge dropdown in its editor (Products page).
Categories · 分类
The category list customers tap on the left sidebar (or chip bar in grid layouts). Drag the handle to reorder — the first row appears at the top. Categories still in use by a product can't be deleted; unpublish or recategorize first. · 顾客在侧栏(或网格布局顶部标签)点击的分类列表。拖动手柄可调整顺序;仍被产品使用的分类无法删除,请先下架或改分类。
Checkout & fees · 结算与费用
Minimum order · 起送金额
Blocks checkout below this subtotal. Set to 0 to disable. When triggered, the Pay button is disabled and shows "Order minimum ¥X — add ¥Y more".
Order min ¥50
Add ¥18 more
Useful to avoid loss-making tiny orders, or leave at 0 if you want trial customers to buy one item.
Push notifications · 推送通知
Order-status subscribe-message template · 订单状态订阅消息模板
WeChat doesn't allow free push — instead, each customer opts in to one notification per submission. We use that slot to send "Order paid", "Preparing", "Dispatched", and "Delivered" updates.
Allow updates?
Get notified when your order ships, arrives.
Order Status
Deny
Allow
1. Register at mp.weixin.qq.com → 功能 → 订阅消息.
2. Pick a "运输状态/Shipping status" template.
3. Paste the template ID here.
4. Save — the checkout prompt activates automatically.
Leave blank to disable until AppID is registered. In DEV mode (no AppID) pushes are logged, not sent.
2. Pick a "运输状态/Shipping status" template.
3. Paste the template ID here.
4. Save — the checkout prompt activates automatically.
Leave blank to disable until AppID is registered. In DEV mode (no AppID) pushes are logged, not sent.
What customers receive · 顾客收到的内容
After opt-in, each status transition in Mini App Backend → Orders fires one push. Customers see it in the WeChat "Service notifications" feed. · 顾客订阅后,小程序后台 → 订单的每次状态变更都会触发一次推送,显示在微信"服务通知"中。
Roots
Order #1042 paid. We're preparing your food now.
Roots
Dispatched · SF Express SF12345…
Roots
Delivered. Enjoy! 🌱
One opt-in covers one transition. WeChat re-prompts the customer after each push is consumed, so opt-in is effectively per-order.
Transitions that push:
• pending_payment → paid
• paid → preparing
• preparing → dispatched
• dispatched → delivered
• any → cancelled or refunded
Transitions that push:
• pending_payment → paid
• paid → preparing
• preparing → dispatched
• dispatched → delivered
• any → cancelled or refunded
Social proof · 社交证明
Five live engagement widgets that surface real customer activity in the mini app. Toggle any of them off to hide the widget instantly across all customers (no WeChat republish needed). Tuning numbers control how aggressive each one is. · 五个实时社交证明组件,可即时开启/关闭和调整阈值。
"N people bought this" — product page · "X 人买了这个" — 商品页
Distinct buyers across widening windows (today → week → month → all-time). Shows the narrowest window that clears its minimum. Empty data → line hides (we never fake counts). · 显示满足阈值的最短时间窗口的真实买家人数;数据不足时自动隐藏。
Lower = shows on more products (even with few buyers). Higher = only popular products qualify. Defaults: 2 / 2 / 1 / 2. · 数值越低组件越常出现;越高越严格。
to · 至
Each product gets a stable random boost inside this range (same product always lands on the same number). Set both to 0 for real data only. Example: 50–150 makes one product read "real+72", another "real+138", etc. · 每件商品在范围内取一个稳定值;不同商品数字不一样,避免看起来像假数据。
Recent-buyers ticker — home · 最近购买滚动条 — 首页
Cycles real recent purchases as a dismissible toast ("W** bought X, 5 min ago"). Names are masked server-side; only paid orders count. · 在首页循环显示真实的近期购买记录(姓名已脱敏)。
days · 天
sec · 秒
sec · 秒
Shorter window = feed reads "live" but may be empty on quiet days. Longer = always populated but older entries. Default: 7 days. · 时间越短越"实时",但安静期可能为空;越长越饱满但内容更旧。
"On screen" = how long each toast stays up; "Gap between" = quiet pause before the next one pops. Bigger gap = less often. Defaults: 4.5s on screen, 5s gap. · "显示时长"=每条停留时间;"间隔"=下一条弹出前的安静时间,越大弹得越少。
"On screen" = how long each toast stays up; "Gap between" = quiet pause before the next one pops. Bigger gap = less often. Defaults: 4.5s on screen, 5s gap. · "显示时长"=每条停留时间;"间隔"=下一条弹出前的安静时间,越大弹得越少。
Manual fake entries · 手动虚拟条目
Mixed into the real feed and sorted by time. Names should be pre-masked (type "W**" or "M***"). Each entry's displayed time gets a small ±4-min jitter so duplicates don't show identical "X min ago". · 与真实订单合并并按时间排序;姓名请预先脱敏;显示时间会有 ±4 分钟微抖动避免重复。
"N viewing now" — product page · "X 人正在查看" — 商品页
Real concurrent-viewer count. In-memory; resets when the app restarts. Mini-app shows the badge only at 2+ viewers. · 实时查看人数(内存中保存,重启后重置);客户端在 2 人以上才显示。
Leave the second box off to count viewers for yourself only — the backend LIVE pane fills in, but customers never see the badge. · 仅勾选第一项即可只在后台统计,客户端不显示。
seconds · 秒
A viewer counts as "present" while their last heartbeat is within this window. The app pings every 25s, so 45s is a tight default that hides stragglers fast. Raise it for a calmer count. · 默认 45 秒;数值越大读数越"稳定",越小越实时。
to · 至
Each product gets a stable random count in this range, plus a ±20% live jitter every ~10 sec so numbers drift naturally instead of looking static. Try 15–40. Set both to 0 for real data only. · 每件商品取范围内一个稳定值,并自动 ±20% 微浮动模拟真实波动。
"Last ordered X ago" — product page · "上次订购于 X 前" — 商品页
Freshness nudge based on the most recent paid order for this product. Hidden when the bought-count widget is already showing "today/this week" (so the lines don't repeat). · 基于最近一次付款的新鲜度提示;与"N 人购买"重复时自动隐藏。
hours · 小时
Older "last orders" feel stale, not social. 24h is the default — anything older is dropped server-side. · 默认 24 小时;更久的记录不再显示。
to · 至
min
Products with no recent real order display "ordered N min ago" — each product gets a stable value inside this range so they don't all read identically. Real wins when fresher. Set both to 0 to disable. Try 5–45. · 无真实订单时显示范围内的虚拟时间;不同商品取不同稳定值。
"X SOLD" badge — shop & home cards · "已售 X 件"标签
All-time paid units per product, shown as a corner cap on shop cards and home blocks. Low-sellers stay neutral (no badge) so we don't advertise a weak number. · 显示在商品卡片上的全期销量标签;低于阈值则不显示。
Raise to show the badge only on top sellers. Drop to 1 to show it wherever anything has sold. Default: 3. · 数值越高仅热销品显示;改为 1 可在所有有销量的商品上显示。
to · 至
Each product gets a stable random boost inside this range — different products show different "sold" totals (e.g. one reads "72 sold", another "138 sold"). Set both to 0 for real data only. Try 50–150. · 每件商品取范围内一个稳定加成,避免相同数字看起来像假数据。
Customer service · 客户服务
Shows a chat-bubble button on the Me tab, checkout, and order pages. Tapping opens a chat with your team.
WeCom (企业微信) is the preferred mode — customers get a live conversation with a staff agent.
How customers reach you · 顾客联系方式
Three options. WeCom is best for ongoing conversations. WeChat 客服 is the lightweight built-in. QR code is the fallback when neither is set up yet.
WeCom: Sign in at work.weixin.qq.com →
客户联系 → 客服 → add a 客服账号 → bind your mini-program AppID → copy the corp ID and the open URL below.
WeChat 客服: A 公众号客服 account linked to the mini-program AppID. No setup beyond linking.
QR code: Upload a personal-WeChat or staff-WeCom QR. Tapping the button shows the image; customers long-press to add.
WeChat 客服: A 公众号客服 account linked to the mini-program AppID. No setup beyond linking.
QR code: Upload a personal-WeChat or staff-WeCom QR. Tapping the button shows the image; customers long-press to add.
WeCom credentials · 企业微信凭证
Both values come from your WeCom 客服 admin page after you bind the mini-program AppID. The mini-app calls
wx.openCustomerServiceChat({ corpId, url }) with these.QR code image · 二维码图片
Upload the scannable code. PNG/JPG, ideally square ≥600×600. · 上传可扫码图片,PNG/JPG,建议方形 ≥600×600。
Button label & hours · 按钮文案与营业时间
Both languages — customers see one. Hours shown beneath the button on the Me tab; leave blank to hide. · 两种语言都填,顾客看到其中一种;营业时间显示在"我的"页按钮下方,留空则隐藏。
Shown as the Call button on the FAQ help screen. Leave blank to hide.
Where to show · 显示位置
Pick which pages show the floating chat bubble. The look below applies to every page you tick. · 选择哪些页面显示悬浮客服按钮;下方样式将应用于所有勾选的页面。
Floating bubble look · 悬浮按钮样式
Style the round chat bubble — size, shape, colour, icon and where it sits. Applies on every page you enabled above. · 自定义悬浮客服按钮的大小、形状、颜色、图标与位置;应用于以上所有已开启的页面。
Legal pages · 法律条款
Privacy policy · 隐私政策
Required by WeChat for any mini-program that collects user info (we do — phone, address, openid). Linked from the Me tab and shown on first-launch onboarding. The customer's WeChat language picks EN or 中.
Privacy
Terms of service · 服务条款
Rules of using the mini-app — order policy, refund/return rules, food-safety disclaimers, delivery limits. Shown alongside Privacy in the Me tab and during onboarding. · 小程序使用规则 — 下单政策、退款/退货规则、食品安全声明、配送限制;与隐私政策一起在"我的"页与首次进入时展示。
Terms
1. Orders
2. Refunds
3. Delivery
FAQ & help centre · 常见问题与帮助中心
Powers the Me → Help & FAQ screen in the mini app. Each question stores both EN and 中文 — the customer's language picks one. Changes appear in the mini app within ~60s (config cache TTL).
The contact bar at the bottom of the FAQ screen reuses the WeChat customer-service settings above and the optional phone number — set those in the Customer service panel.
Categories · 分类
The colour-coded chips at the top of the FAQ screen. Customers tap one to filter the question list. id is the slug stored in each question — change it only if no questions reference it yet.
| id | English label · 英文名称 | 中文标签 | Colour · 颜色 | |
|---|---|---|---|---|
| Loading… | ||||
Questions & answers · 问题与答案
Each card holds one Q+A in both languages. Pick a category so the chip and filter behaviour line up. The order here is the order customers see. · 每张卡片是一个 Q&A,双语录入;选择分类以匹配筛选标签;此处顺序即顾客看到的顺序。
Loading… · 加载中…
Features · 功能
Turn optional sections of your backend on or off. Switching a feature off hides its tab and settings here, so your team only sees the tools you actually use. Changes apply instantly. · 开启或关闭后台的可选功能模块;关闭后将隐藏对应的标签页与设置,即时生效。