Dashboard
Needs you · 需要您处理
Orders waiting for a delivery point · 待确认配送点
While you were away · 您不在的这段时间
Today · 今日
Customers · 客户
Unhandled orders · 待处理订单
Inventory · 库存
On the way / Drafts · 在途 / 待发送
On the road · 配送在途
Out for delivery · live · 配送中 · 实时
Ready to hand off · 待交接
Packed · waiting for a rider · 已打包 · 等待骑手
Delivery · 配送
Reports · 报表
Trend · 趋势
Ask about your numbers · 问问你的数据
Order status · 订单状态
Payment and delivery · 支付与配送
Where revenue comes from · 营收构成
Marketing impact · 营销效果
Demand heatmap · 需求热力图
Top customers · 高价值客户
Customer mix · 客户构成
Retention · 留存
Where orders go · 订单地区
Top products · 商品排行
From visit to order · 从访问到下单
Traffic and sources · 流量与来源
Article views · 文章阅读
Orders · 订单
Bulk attach tracking · 批量绑定运单号
R26… JD123 sf). · 单行覆盖:追加第三个值可指定不同快递。
| Order # · 订单号 | Channel · 渠道 | Customer · 顾客 | Store · 门店 | Ship to · 收货地 | Items · 商品 | Total · 合计 | Status · 状态 | Delivery · 配送 | Placed · 下单时间 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Loading · 加载中… | ||||||||||
New order · 新建订单
Customer · 顾客
Channel, store and fulfilment · 渠道、门店与履约
Products · 商品
Fees and total · 费用与合计
Shipping and packing fill in from this order's delivery zone; edit either to override. · 运费与包装费按本单配送区自动填入,可直接修改。
Status and payment · 状态与付款
Delivery address · 收货地址
All five are required for a delivery order. · 配送订单五项均为必填。
Notes · 备注
Customers · 顾客
| Customer · 顾客 | Channel · 渠道 | Tier · 等级 | Orders · 订单数 | Ordered ¥ · 累计消费 | Points · 积分 | Wallet ¥ · 钱包 | Last seen · 最近活动 | |
|---|---|---|---|---|---|---|---|---|
Edit customer · 编辑顾客
New customer · 新增顾客
Message customer · 给顾客发消息
Adjust balance · 调整余额
Add address · 添加地址
Products
Pick a product on the left · 在左侧选择产品
…or click Step by step above to create a new one. · 或点击上方「分步添加」创建新产品。
Add a product · 添加产品
Coupons · 优惠券
| Coupon · 优惠券 | Gives · 优惠 | Rules · 规则 | Used · 已用 | Ends · 截止 | |
|---|---|---|---|---|---|
| Loading… · 加载中… | |||||
Grant coupon · 发放优惠券
Make a coupon · 新建优惠券
Flash sales · 限时秒杀
Mini-app copy · 小程序文案
Pop-ups · 弹窗
Broadcasts · 广播
Copy settings to other zones · 复制设置到其他配送区
Top-up · 充值
| Amount ¥ · 金额 | Bonus points · 赠送积分 | Active · 启用 | |
|---|---|---|---|
| Loading… · 加载中… | |||
The wallet ¥ amount is credited 1:1; bonus points are extra on top. Points earn-rate, value and expiry are set under Membership & points. · 钱包金额 1:1 入账,赠送积分额外叠加。积分规则在“会员积分”中设置。
Wallet · 钱包
| When · 时间 | Customer · 顾客 | ¥ · 金额 | Bonus · 赠送 | Type · 类型 | Status · 状态 | Out trade # · 商户单号 |
|---|---|---|---|---|---|---|
| Loading… · 加载中… | ||||||
Share cards · 分享卡片
Affiliate · 分销
Reviews · 评价
| id | English label · 英文名称 | Chinese label · 中文标签 | Colour · 颜色 | |
|---|---|---|---|---|
| Loading… | ||||
Customer feedback · 顾客反馈
| Customer · 顾客 | Report · 反馈 | Page · 页面 | Date · 日期 |
|---|---|---|---|
| Loading… | |||
Leaderboard · 排行榜 Off
Visibility · 可见度
Headline copy · 标题文案
Ranking rules · 排序规则
Rewards (optional) · 奖励(可选)
Placeholder board (temporary) · 占位榜单(临时)
Show placeholder members · 显示占位会员
Membership & points · 会员积分
Four rules. The grey line under the card shows what they add up to. The phone beside them previews what a shopper sees. · 四条规则;卡片下方灰字显示最终效果,右侧手机为顾客所见的实时预览。
Shoppers reach a tier by lifetime spend and keep it — the lowest tier starts at ¥0 so everyone belongs somewhere. Each tier multiplies the points earned above. · 顾客按累计消费达到并保留等级;最低等级从 ¥0 起,人人有份。各等级在上述基础上叠加积分倍率。
Voting · 投票
{pts} anywhere in it and the points the featured poll pays are filled in for you, so the line stays true when you change the reward. Saving here is live at once — you do not republish the mini app.
顾客打开“你说了算”页面后,在标题下方最先读到的一行。在文中任意位置写 {pts},系统会自动填入精选投票的奖励积分,改了奖励这行字也不会说错。此处保存后立即生效 —— 无需重新发布小程序。
Media · 媒体库
Move to folder · 移到文件夹
Tag selected · 批量加标签
About page · 关于我们
Every section is hidden from customers until you write it — nothing is filled in for you.每个栏目在你填写之前都不会向顾客显示 —— 系统不会替你填写任何内容。
⓪ Image · 图片
① Manifesto · 宣言
② Stat strip · 数据条 (up to 4 cells)
| # | Value EN · 英文值 | Value CN · 中文值 | Label EN · 英文标签 | Label CN · 中文标签 |
|---|
③ Founder · 创始人
④ What's IN / What's OUT · 是 / 否
IN · 是 — items
| # | EN | CN |
|---|
OUT · 否 — items
| # | EN | CN |
|---|
⑤ Sign-off · 结尾
Store · 门店
Open for business · 营业状态
Eleme is the exception: it is not told, so Eleme orders can still come in. · 饿了么除外：它不会收到通知，饿了么订单仍可能进来。
Stores · 门店
Each store's street address sets the GPS location used to route orders to the nearest store — keep it accurate.每个门店的详细地址决定其 GPS 定位(用于就近派单),请保持准确。
Tacet on a phone · 手机上的 Tacet
What they see follows the role you gave them (Settings → Team): a shop staffer counts that store's shelves, a kitchen staffer enters only how many they just made. No PC, and no access to the rest of this back office. Open it on a phone and tap Add to Home Screen to use it like an installed app, then share the link below with staff.看到哪些功能取决于你为其设置的角色(设置 → 团队):门店员工盘点本店货架,后厨员工只需输入刚制作的数量。无需电脑,也无法进入后台其他功能。在手机上打开后点按“添加到主屏幕”即可像已安装的应用一样使用,再把下面的链接发给员工。
Online shop · 线上商城
Shop tab · 商城页
Layout · 布局
List and Grid both keep the fixed left category sidebar (Grid just swaps the rows for tiles); Gallery is one big hero per row with a chip bar on top.列表与网格都保留左侧固定分类侧栏(网格只是把行换成瓦片)/画廊(每行一张大图,顶部横向标签)。
Default sort · 默认排序
"Featured" follows the manual order you set on the Products page (drag-and-drop). · "精选"沿用产品页手动排序(拖拽)。
Featured uses the manual order on the Products page.
Newest sorts by date added (descending).
Popular sorts by order count in the last 30 days.精选采用产品页上的手动排序;最新按添加日期倒序排列;最热销按最近 30 天的下单次数排序。
Filter & controls bar · 筛选与操作条
Each adds a row to the top of the Shop. The preview below updates live to show what customers will see. · 每项会在商城顶部加一行。下方预览实时更新顾客看到的样式。
Set a product's badge with the Badge dropdown in its editor (Products page).在产品编辑器(产品页)的徽标下拉中设置某个产品的徽标。
Product page · 产品页
Product page · 产品页
Support button · 客服按钮
Turn it off to hide it.关闭即可隐藏。
Customer service · 客户服务
How customers reach you · 顾客联系方式
WeChat customer service is the lightweight built-in. QR code is the fallback when neither is set up yet.微信客服是轻量的内置方案;二维码则是两者都未配置时的备选。
WeChat 客服: A 公众号客服 account linked to the mini-program AppID. No setup beyond linking.
QR code: Upload a personal-WeChat or staff-WeCom QR. Tapping the button shows the image; customers long-press to add.
WeCom credentials · 企业微信凭证
QR code image · 二维码图片
Button label & hours · 按钮文案与营业时间
Hours shown beneath the button on the Me tab; leave blank to hide. · 营业时间显示在"我的"页按钮下方,留空则隐藏。
Where to show · 显示位置
The look below applies to every page you tick. · 下方样式将应用于所有勾选的页面。
Floating bubble look · 悬浮按钮样式
Applies on every page you enabled above. · 应用于以上所有已开启的页面。
Payments & tax · 收款与税费
Currency · 货币
Enter your product prices in this currency. WeChat Pay and Alipay always charge in RMB — this only changes how amounts are shown, so it's for cash / bank / manual-payment stores until a matching payment method is added. · 请以此货币填写商品价格。微信支付和支付宝始终以人民币收款,此项仅改变金额的显示方式。
Tax · 税费
Choose whether your prices already include it or it is added at checkout, and the rate. The tax lands on the order, the receipt and the finance report. Leave it off if your prices carry no tax. · 请选择价格是否已含税、以及税率。税额会记录在订单、小票与财务报表中。若价格不含税,保持关闭即可。
Manual Alipay payment (static QR code) · 支付宝手动收款
Customer picks Alipay → sees this收款码 + the amount → scans, pays, and uploads the payment screenshot in the app. Staff verify the screenshot on the order and click "Mark paid". Money lands in whatever account this收款码 belongs to.顾客选择支付宝后看到此收款码与金额,扫码付款并在小程序上传付款截图;客服在订单中核对截图后点击「标记已付款」。款项进入此收款码所属账户。
When a customer uploads their Alipay screenshot, AI reads the amount, payee and time and checks them against the order — shown as a green ✓ / red ⚠ on the order. ~¥0.03/order. · 顾客上传支付宝截图后,AI 自动读取金额、收款方、时间并与订单核对,在订单上显示 ✓/⚠。约¥0.03/单。
Accepted payee names · 收款方名称(可多个)List every name your 收钱码 can show and any one is enough to pass. The success screen shows the shop's display name (哈素萌); the 账单详情 page the customer opens later shows the registered name instead (*玲(个人)) — list both, or leave blank to skip this check. Stars, brackets and spaces are ignored.请列出收钱码可能显示的所有名称,命中任一即通过。支付成功页显示店铺名(哈素萌),顾客事后打开的账单详情页显示的是账户全称(*玲(个人)) — 两个都填,或留空则不检查。星号、括号、空格自动忽略。
Pay within (minutes, 0 = no deadline) · 付款期限(分钟,0=不限)The deadline shown to the customer: an Alipay order with no screenshot uploaded by then is auto-cancelled and its stock released. Keep it tight. · 顾客看到的付款期限:到期仍未上传截图的支付宝订单会自动取消并释放库存,建议设短一些。
Screenshot may be up to (minutes old, 0 = same as above) · 截图最长可早于上传(分钟,0=同上)Only affects the AI check: the gap between the payment time printed on the screenshot and the moment the customer uploads it. Keep this generous (120 is a good start) even with a tight deadline above — paying, then digging the receipt out of the Alipay bill history a while later is normal, and a re-used screenshot is already blocked by the image/transaction check. · 仅影响 AI 核对:截图上的付款时间与上传时间之间的间隔。即使上面期限较短,这里也建议放宽(120 分钟起步) — 顾客付完款过一会儿再去账单里翻截图很常见;重复使用的截图已由图片/交易号去重拦截。
Leave OFF at first: AI shows a verdict but staff still tap Mark paid. Turn ON only once you trust it — a perfect fake screenshot can then auto-pass. Reuse is blocked by the transaction-id check. · 建议先关闭:AI 仅给出判断,仍由人工点击「标记已付款」。信任后再开启 — 开启后伪造完美的截图也会自动通过;重复使用由交易号去重拦截。
Open Alipay App → 收付款 → 收款 → save the收款码 image, then upload it here. The static code carries no amount, so the customer types the shown amount when paying. Uncheck Enable (or clear the image) to turn off and fall back to WeChat-only.支付宝 App → 收付款 → 收款 → 保存收款码图片,上传到这里。静态码不含金额,顾客付款时手动输入页面显示的金额。取消勾选或清除图片即关闭。
Delivery · 配送
Delivery zones · 配送区
| Loading… |
Everywhere else — default delivery · 其他地区 — 默认配送
Guangzhou same-day and Hong Kong are unaffected. · 广州当日达与香港不受影响。
Advanced · 高级 — kitchen address, excluded districts · 厨房地址、排除区
Kitchen address (customer-facing) · 厨房地址(顾客可见)
Guangzhou delivery zones · 广州配送区 — excluded districts · 排除区
Fees & minimum · 费用与起送
Free-shipping threshold · 包邮门槛
The Cart shows a progress bar — "¥XX more for free shipping" — that fills up as they add items. · 购物车会显示"再凑 ¥XX 包邮"的进度条,随加购上涨。
Set high to push average-order-value up; set low (or 0) to be more generous. Set to 0 for "always free shipping" on standard delivery. Same-day delivery never qualifies — it always charges its own fee.设得高可以拉高客单价,设得低（或为 0）则更慷慨。设为 0 表示标准配送"始终包邮"。当日达永远不享受包邮。
Minimum order · 起送金额
Set to 0 to disable. When triggered, the Pay button is disabled and shows "Order minimum ¥X — add ¥Y more". · 设为 0 关闭。
Useful to avoid loss-making tiny orders, or leave at 0 if you want trial customers to buy one item. · 有助于避免亏本的小额订单;若想让尝鲜顾客只买一件,可保持为 0。
Store pickup · 到店自提
Pickup hours · 取货时间
One global window for all pickup-enabled stores. Leave the default (10:00–20:00) if unsure. · 所有开通自提的门店共用一个全局时间窗。不确定时保留默认值(10:00–20:00)即可。
"Earliest pickup" is how many minutes after ordering the first slot opens, so staff have time to pack. 0 = customers can collect right away. · "最早可取"是下单后多少分钟才可取货,方便备货。填 0 表示可立即自取。
Packing fee · 包装费
Charged once per order regardless of item count. Set to 0 for no pickup packing fee.设为 0 则不收。
Shows as a "Packing fee" line on the pickup checkout breakdown. Delivery orders keep their own per-zone packing fee (set under Delivery zones). · 在自提结算明细中显示为"包装费"一行。配送订单仍使用各自配送区的包装费(在"配送区"中设置)。
Holiday mode · 假期模式
Same-day cutoff · 当日截单
Fresh batches · 新鲜现做
Batch schedule · 制作排期
Checkout popup · 结账弹窗
Pre-orders · 预订
Restock window · 预计补货时间
Checkout popup · 结账弹窗
Package tracking · 快递轨迹
Bulk attach tracking · 批量绑定运单号
When off, the button is hidden — the tool stays available but out of the way. · 关闭后按钮隐藏,不占据界面。
JD Logistics · 京东物流
app_key and app_secret — on your app's page at lop.jd.com, under 应用管理.在 lop.jd.com 的「应用管理」中查看你的应用。
access_token — issued when you authorise the app against your merchant account; JD's account manager runs this with you once. · 授权应用绑定商家账号时签发,由京东客户经理协助完成一次。
customer_code — your merchant code, in the JD Logistics merchant back office at jdl.com. · 商家编码,在 jdl.com 商家后台可见。
Keep API environment on production unless JD has given you sandbox credentials to test with. · 除非京东给了沙箱凭证用于测试,否则保持 production。
Qingyun riders · 青云配送
Notifications · 通知
To customers · 发给顾客
Order-status subscribe-message template · 订单状态订阅消息模板
We use that slot to send "Order paid", "Preparing", "Dispatched", and "Delivered" updates.我们用这个名额发送“已付款”“备货中”“已发货”“已送达”等更新。
2. Pick a "运输状态/Shipping status" template.
3. Paste the template ID here.
4. It saves itself — the checkout prompt activates automatically.
Leave blank to disable until AppID is registered. In DEV mode (no AppID) pushes are logged, not sent.
What customers receive · 顾客收到的内容
One opt-in covers one transition. WeChat re-prompts the customer after each push is consumed, so opt-in is effectively per-order.
Transitions that push:
• pending_payment → paid
• paid → preparing
• preparing → dispatched
• dispatched → delivered
• any → cancelled or refunded
SMS when delivered (out-of-Guangzhou orders) · 送达短信(广州市外订单)
Same-city Guangzhou deliveries and in-store pickups are skipped (they already get the in-app notice). Uses your Aliyun 短信服务 package.广州同城配送与到店自提不发送(已有应用内通知)。使用你的阿里云短信套餐包。
已送达,请注意查收,
感谢您的惠顾。
2. 短信服务 → 签名管理 → copy your approved 签名 text (the one your old app already uses).
3. 短信服务 → 模板管理 → 添加模板 (type 通知短信), submit a delivered notice using the variable
${order}, e.g. 您的订单${order}已送达,请注意查收,感谢您的惠顾。 Once approved, copy its 模板CODE.4. Paste all four above, Save, then Send a test SMS to your own phone.
Clear all four fields to turn off. · 清空四项即关闭。
To your team · 发给团队
New-order alert to your phone · 新订单手机提醒
Works even when this backend is closed, and works on the international WeCom app.即使后台没开也能收到,国际版 WeCom 同样适用。
金额 Amount: ¥57.00
收货人 To: asher
地址 Address: 广东省广州市番禺区…
2. Copy its AgentId and Secret; copy your CorpID from 我的企业 → 企业信息.
3. In that app → 企业可信IP (trusted IP), add this server's IP. (Send a test below — if the IP is missing, the result tells you exactly which IP to add.)
4. Make sure the app's 可见范围 (visible range) includes you, then Save and Send a test.
Clear all three fields to turn off. · 清空三项即关闭。
Alternative: group-bot webhook · 备选:群机器人 Webhook
Paste the group robot's webhook and the card posts there instead. Leave blank if you're using the app above.填入群机器人的 Webhook,卡片会发到群里。若用上面的 App 方式,请留空。
Only qyapi.weixin.qq.com URLs are accepted. The app above takes priority when both are set. · 仅接受 qyapi.weixin.qq.com 地址。两者都填时优先使用上面的 App。
Kitchen: evening to-make message · 厨房:晚间待制作消息
If orders change it afterwards, an update follows, at most every 30 minutes, until the slip prints. Nothing is sent when there is nothing to make. · 之后订单若有变化,会发送更新,最多每 30 分钟一次,直到小票打印。无需制作时不发送。
Use a different group from the new-order alerts. Only qyapi.weixin.qq.com URLs are accepted. Leave the time blank to turn it off. · 请使用与新订单提醒不同的群。仅接受 qyapi.weixin.qq.com 地址。时间留空则关闭。
Daily low-stock list · 每日库存偏低清单
It goes to everyone on your team who can edit products or raise a restock request. · 发送给团队中可编辑商品或发起补货的成员。
System alerts · 系统告警
Create a NEW WeCom group (separate from orders) → ··· → 群机器人 → 添加 → copy its Webhook. Paste it here, tick Enable, Send test to confirm it lands. Only qyapi.weixin.qq.com URLs are accepted.新建一个企业微信群(与订单群分开)→ ··· → 群机器人 → 添加 → 复制 Webhook,粘贴到此处,勾选开启,点"发送测试"确认。仅接受 qyapi.weixin.qq.com 地址。
Printing · 打印
Receipt printing — cloud printers · 云打印出单
Fill in the account for whichever brands you own, then pick each store's brand and SN below.填写你所用品牌的账号,再为每家门店选择品牌与编号。
The kitchen prints its own request slip when a job lands in the production queue — the paper copy of the notification, for a room where nobody is watching a phone. Leave the SN blank if the kitchen has no printer. · 制作请求进入队列时,厨房自动打印制作单;没有打印机则留空。
A stock request prints at the shop that has to fill it, the moment it is sent. It uses that shop's own printer — the one set below — so there is nothing extra to configure. · 补货申请发出时,在供货门店自动打印,使用该门店下方设置的打印机,无需另行配置。
Orders shipping outside Guangzhou always print at this store's printer (the warehouse that ships them). In-Guangzhou orders print at their own store. · 广州以外的订单始终在此门店出单;市内订单仍在各自门店打印。
Label printing · 面单打印
Box label · 箱贴打印
When off, they're hidden — the tool stays available but out of the way. · 关闭后隐藏,不占据界面。
Features · 功能开关
Waste · 损耗
Voice assistant · 语音助手
Materials · 物料
Each one records what you pay per pack, and the cost per unit is worked out from that, so recipes and purchase orders price themselves. Turn this off if you don't stock anything: the Materials tab disappears from the sidebar. · 每条记录整包价格,并据此折算单位成本,配方与采购单即可自动计价。若你无需库存,可关闭此功能:侧边栏中的“物料”将不再显示。
Running low here · 此门店库存偏低
Other features · 其他功能
Advanced · 高级
Order routing · 派单 — Maps geocoding · 地图定位
The map key is set on the server by whoever hosts Tacet. Without one, distances fall back to district centres and can be several km off.地图密钥在服务器上配置。无可用密钥时退回到区中心点,距离会偏差数公里。
Refresh status only re-counts — it does not geocode. Use Geocode all to actually fetch coordinates. New addresses + stores also geocode automatically on save. · 刷新状态仅刷新计数,不定位;全部定位才会真正获取坐标。新地址保存时自动定位。
History · 记录
Change history · 修改记录
Who changed what · 谁改了什么
Read-only — nothing here can be altered, which is what makes it worth having. · 只读,不可更改。
| When · 时间 | Who · 谁 | Did what · 做了什么 | To what · 对象 | Details · 详情 |
|---|---|---|---|---|
| Loading… | ||||
What was sent · 发送记录
Every message the system tried to deliver · 系统尝试发送的每条消息
| When · 时间 | How · 方式 | What · 内容 | To · 发给 | Result · 结果 |
|---|---|---|---|---|
| Loading… | ||||
Recently deleted · 最近删除
Recently deleted · 最近删除
A restored purchase order keeps its own date, so it still lands in the month it was placed. · 恢复的采购单保留原有日期，仍计入原来的月份。
Legal pages · 法律条款
Privacy policy · 隐私政策
Terms of service · 服务条款
FAQ & help centre · 常见问题与帮助中心
Categories · 分类
| id | English label · 英文名称 | 中文标签 | Colour · 颜色 | |
|---|---|---|---|---|
| Loading… | ||||
Questions & answers · 问题与答案
Finance · 财务
Your own list. Expenses are filed against these, and only these are offered when someone records one. · 本店自己的分类列表。记录支出时只会显示这些分类。
New transaction · 新建交易
Sales · 销售
Channel sync
渠道同步
Meituan
美团
GZ Grocery
Products are matched by the SKU embedded in the Guanyi name (e.g. "GVF 1-180").
通过管易商品名中的货号(如 “GVF 1-180”)匹配商品。
| Product · 商品 | Our qty · 我方 | Guanyi match · 管易商品 | Guanyi qty · Δ | State · 状态 | Sync |
|---|---|---|---|---|---|
| Loading… | |||||
Eleme
饿了么
Team · 团队
A role sets what each person sees and can do — and shapes their home screen. Open Permissions to give one person an exception, or limit them to certain stores. What each role reaches is set under Roles. The owner always keeps full access.角色决定每个人可见、可做的内容，也决定其首页。打开权限可为个人设置例外，或将成员限定到指定门店。各角色的权限在角色中设置。负责人始终拥有完整权限。